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Privacy Policy

1. General Provisions

This Privacy Policy (“Policy”) explains how S.A. LTD (TIN 1700142071), operating under the brand Hertz Azerbaijan (“Company”, “we”, “our”, “us”), collects, uses, stores, and protects the personal data of users (“User”, “you”) when they visit and use the website hertz.org.az (“Website”).

By using our Website, you acknowledge that you have read and understood this Policy and agree to the collection and processing of your personal data in accordance with it.

2. Data We Collect

We may collect and process the following personal data:

  • Full name;

  • Contact information (phone number, email address);

  • Payment details (for online transactions);

  • Driver’s license and ID/passport details (for vehicle rental);

  • Technical information such as IP address, browser type, cookies, access times, and referral URLs.

3. Purpose of Data Processing

Your personal data may be used for:

  • Providing vehicle rental and related services;

  • Processing and confirming reservations;

  • Issuing invoices and processing payments;

  • Customer communication and support;

  • Sending news, promotions, and special offers (if you have consented);

  • Ensuring security and preventing fraud;

  • Complying with the laws and regulations of the Republic of Azerbaijan.

4. Data Sharing and Disclosure

We may share your personal data with:

  • Partners and service providers involved in delivering our services (e.g., insurance companies, maintenance partners, banks);

  • Government authorities where required by law;

  • Third-party service providers such as payment processors, hosting providers, and IT service companies — only to the extent necessary to perform their duties.

All third parties are required to maintain the confidentiality and security of your personal data.

5. Data Retention and Protection

We take all reasonable technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.
Data is stored on secure servers with limited access.

Personal data is retained only as long as necessary to fulfill the purposes of processing or as required by applicable law.

6. Cookies and Analytics

Our Website uses cookies to improve performance and analyze visitor activity.
You may disable cookies in your browser settings; however, this may limit some Website functionality.

7. User Rights

You have the right to:

  • Access your personal data and learn how it is being processed;

  • Request correction, blocking, or deletion of your data;

  • Withdraw your consent to data processing;

  • File a complaint with the relevant data protection authority in the Republic of Azerbaijan.

To exercise these rights, please contact us at: [email protected].

8. Policy Updates

We may update this Privacy Policy from time to time.
The latest version will always be available at https://hertz.org.az/privacy-policy.

9. Contact Information

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

S.A. LTD (TIN 1700142071)
Address: AZ1025, Baku, Azerbaijan, 30, 8th November ave.
Phone: +994 (12) 4890999
Email: [email protected]

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